At Owls Hollow, we recognize each person's right to privacy and strive to preserve the confidentiality of personal information. When an Owls Hollow customer gives us personal information, they agree to letting us use it and store it for our use. We collect information from our customers when making purchases in our store and on our website, when entering contests & draws, when signing up for our newsletter and our loyalty program. Information that we may ask for includes, first and last name, address, email, phone number, payment information, birthday, product preferences.
We may use the information that we receive about our customers in the following ways:
- Communicate with customers regarding orders, questions, concerns, contests, accounts
- Process customer invoices
- Post customer comments on our website, facebook, instagram and other social media accounts in our name
- Post entrants and winners in our contests
- To send newsletters, specials, event updates
- To communicate about loyalty points program
- For administrative purposes
We may share customer information with payment providers such as credit card processors, website hosting, email delivery providers in order to send customers their newsletters, parcel post processing and analytics. These companies will refrain from using customers’ information except when processing the work for us or if the disclosure of information is required by law.
If you have questions or concerns please contact us. Our email is [email protected] you can also call our toll-free number 1-844-820-5373 or mail directly to: Owls Hollow, 95 Capital Drive, Charlottetown, PEI, C1E 1E8