Currently we offer in-store and/or curbside pick-up for online orders and free shipping for orders over certain amounts for specific parts of Canada:
Free Shipping in the Maritimes - order over $75 before tax (otherwise shipping is $11 in the Maritimes)
Free Shipping in Ontario, Quebec - order over $145 before tax (otherwise shipping is $23 in ON & PQ)
Free Shipping in Newfoundland - order over $145 before tax (otherwise shipping is $35 in NFLD)
Shipping to Alberta, Manitoba & Saskatchewan is $30
Shipping to British Columbia is $40
IN-STORE RETURNS: If you want to return an item to Owls Hollow, please bring it in to the store with your original receipt within 10 days of purchase. As long as the item is in resalable condition, we will be happy to provide you with a refund to your original payment card or provide a store credit.
ECOM RETURNS: If you want to return an item that you purchased on our website, shipping costs are the responsibility of the customer, unless the product you purchased is defective. Please call us with any questions & concerns at 1(844)820-5373 or email [email protected] and we will work with you to figure out return issues.